Delivery area:

United States, Canada, Mexico, New Zealand, Australia, United Kingdom, Ireland, China

1.How Shipping Fee Charge?

The system will automatically calculate the shipping cost based on the weight of the purchased product and the delivery destination. If you have any questions, please contact our email [email protected]

2. What are the available shipping methods?
Our express delivery includes DHL, UPS, Fedex, Post Parcel, Air Shipping, Sea Shipping, etc. 

Sorry that we cannot specify express delivery, but we will choose the best express delivery according to the delivery area.

For most shipping methods, Cnynail only charge shipping fee, the possible tax/duty is not included. Please kindly note that the Tax / Customs fee in destination country are at the customer’s expense. When the contract is signed on DDP terms, the possible tax/duty is included.

*If you have your own shipping method or shipping forwarder in China, please contact us and provide their information, we will ship the order to your warehouse or forwarder.

3. How long does it take for orders to get sent?

Handle Time: Items that are in stock are shipped in 2 business day, Please contact your sales representative to check our stock information.
Delivery Time: 5-9 business days by express delivery to most countries. When in peak season, there could be a 3-5 days delay.

4. How are customs and import tax/duty handled?
We encourage you to check the local customs office for potential import taxes, duties, and tariffs, before placing any order. In addition, some products may require special licenses or permits to import for some countries.

Cnynail is not responsible for products rejected, confiscated or destroyed by the customs in your countries.

The Tax / Customs fee in destination country are at customer’s expense.